Built around the flight times, not around a holiday
Open since 2018. Seventeen rooms, a car that runs all night, and a desk that is never a bell.
Why rooms by the hour
The idea came from nine years of driving an airport taxi. The same conversation happened every week: a passenger with nine hours to wait, too long for the terminal and too short to pay for a night, asking whether anywhere would give them a bed for the afternoon.
The answer was always no, or it was a place that would sell you a whole night and hope you left early. So we built the other thing. Three blocks of hours, a room that is a real room rather than a cubicle, and a slot that starts when you arrive rather than when it opened.
The second decision was the car. Everywhere near an airport charges for the transfer and then charges again for waiting. Ours is included on every booking including the two hour shower room, and there is no waiting charge, because a flight that lands late is not the passenger's fault.
The third was the desk. Two thirds of our guests arrive between ten at night and six in the morning. A bell on a counter is not a service at that hour. So there is a person, awake, all night, and that is most of what we actually sell.
We are not a nice hotel and we do not claim to be. The rooms are ordinary, clean and dark. Everything else is aimed at one thing: getting somebody who has been travelling for a day onto their next flight in a reasonable state.
Three of us, across three shifts
Ali Nazim
Drove an airport taxi for nine years, which is where the idea came from. Still drives the car himself on the early shift.
Shifana Adam
Reads every flight number that arrives with a booking and telephones anybody who has booked the wrong night. That is roughly one guest a day...
Mohamed Junaid
On the desk from ten until seven. Wakes people up, finds an open pharmacy at one in the morning, and knows what a taxi should cost.
No deposit, on anything
Do I pay a deposit
No, and nothing is held on a card. You pay at the desk when you arrive, in cash or by card.
If your flight is diverted and you never reach us, you owe us nothing and there is nothing to claim back. That is the whole policy.
Can I cancel
Any time before you arrive, at no charge. We would rather know, so that the desk can give the room to somebody standing in front of it, but there is no penalty either way.
A day room slot is the same. Telephone the desk and it is gone from the diary.
Can you invoice a company or a crew agency
Yes. Send the company name, address and registration number and we will issue a GST invoice with the guest names on separate lines.
Agencies who send us crew regularly get one invoice a month. Those bookings need no payment at the desk at all.
Tell us your layover
Two flight numbers is all we need to tell you what to book.