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A link, and the variant if there is one. Size, colour, model, quantity.

A screenshot is fine if the link will not send. A description is a guess, and three weeks is a long time to wait for a guess.

By air, usually eleven days from your approval to your hand: two or three days for the seller to dispatch, five to eight in the air, and one or two to clear.

By sea, four to six weeks, because the container has to fill before it sails. We sail twice a month and we will tell you which sailing you are on.

Yes. Every customer gets a locker number at our warehouse and you can use that address at any shop's checkout.

There is no purchasing fee that way. You pay the freight, the duty and twenty five rufiyaa per parcel received. Many regular customers do both: the address for shops they trust, and us buying where their card is refused.

Anything illegal to import, anything alcoholic, anything containing pork, anything indecent, and anything that cannot travel: aerosols, lighters, large batteries, pressurised cans and most perfume.

We also will not order from a seller we have had two bad outcomes with, and we will tell you when your link is one of those. That list costs us money and it is the reason we still have customers from our first year.

Thirty days free at the warehouse, which is enough for a month of ordering to gather.

After thirty days there is a small storage charge per parcel per week, because the warehouse is a shipping point and not a store room. We message you at twenty days rather than waiting for the charge to start.

Air freight charges on the greater of the actual weight and the volume, so a large light item is charged as though it were heavy. A cushion can cost more to fly than a laptop.

We work out both figures before you commit, and when something is too bulky to fly we will say so and quote it by sea instead.