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A PDF with the fonts embedded or outlined, in CMYK, at the finished size, with three millimetres of bleed on every trimmed edge. If you have the original working file as well, send both.

If all you have is a logo from a chat, say so. It will be about 400 pixels wide, which is fine on a card and a blurred smear on a banner, and we can redraw a simple logo as vector for 450 rufiyaa.

No, and we never have. Ten minutes of somebody's attention before the machine starts prevents about a third of the reprints this shop would otherwise do, so it is not generosity.

If the file needs actual work rather than checking, we quote that at 300 rufiyaa an hour and tell you before doing it.

Because a screen makes colour with light and paper makes it with ink, and some screen colours simply cannot be mixed in ink. Bright greens, strong oranges and electric blues are the three that disappoint people most.

We will print a proof on the actual material for any job over 2,000 rufiyaa. On a proofing paper it would look right and still be wrong, so we print it on the real thing.

No. We print, cut, laminate and fit, and we are better at that than we would be at design.

We send people to three designers depending on the job, and we will tell you which of them suits what you are describing. None of them pays us anything for it.

Two working days for most digital work, three for booklets and anything with a spot finish, and four for a fabric backdrop, which comes by air.

The one thing we will not rush is laminating a solvent print. It needs about twenty four hours for the solvent to leave the print, and laminating it early traps it and the print bubbles within a month.

Yes, with our own two fitters, in Malé and Hulhumalé. Fitting at night or on a Friday morning for shops that cannot close costs nothing extra if it is arranged in advance.

We look at the site before quoting. On some jobs the fitting costs more than the sign, and that is better known early.