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Because the chair is the thing there is never enough of. Two dentists share three chairs in a session, so a diary that books dentists can promise a time with no room to put it in.

You pick the appointment and the chair, and the confirmation email tells you which chair is held for you. Chair three is the quiet room at the back.

Because it is booked in chair four, which is the hygienist's chair, and she works three sessions a week. Those are the only hours, not a quirk of the form.

They fill about two weeks out. Reception keeps a cancellation list and somebody drops out most weeks.

Yes. Pick chair three on the booking form, or write anxious in the notes and reception will move you into it.

It has a door that shuts, no window onto the corridor and nothing on the walls, and appointments in it are booked with slack after them so nothing is rushed. There is no extra charge.

The time in the chair and the dentist looking at your teeth and telling you what they see. That is all it covers.

It is not a payment towards treatment and it does not commit you to any. Anything suggested is written down with a price beside it and only goes ahead when you say so.

No, unless you have read the written plan and asked us to. Nothing is drilled, filled or taken out because it happened to be convenient while you were in the chair.

You leave the check up with a sheet listing what was found, what is suggested, what each thing costs and what happens if you leave it for now. You take that away and think about it.

The dentist stops, explains what they have found and gives you the new figure. Nothing further is done in that appointment unless you agree to it there.

If you would rather stop and think, the tooth is made comfortable and safe for now and you book again when you have decided.