Talk to us

The office is open Sunday to Thursday from eight until two. The payments counter closes at one, because the day's cash has to be reconciled before the office does.

In Ramadan the office runs from nine until one and payments stop at noon. The month's hours go on the noticeboard and on this site a week beforehand.

No. The counter is first come, first served, and most things are dealt with while you wait.

An appointment is worth making for two things: a plot or boundary matter, which takes half an hour and needs the register out, and anything you want to raise with a council member directly. Ring the office and we will give you a time.

It means your request is in the book. Anybody at the office can then find the whole file rather than asking you to explain it again to a second person.

You get one for every request and every complaint, written on a slip at the counter or sent back by reply. Keep it, and quote it when you ring.

The same way as anything else, and it goes in the same book with a number.

A complaint about a staff member goes to the secretary general. A complaint about a council member or a council decision goes onto the agenda of the next council meeting, and you may attend and hear it discussed. If you would rather your name were not read out, say so and it will not be.

Sunday, Tuesday and Thursday, from half past six. Garden waste on Thursday only. Put the bag out before six rather than the afternoon before.

Not taken on the round: building rubble, furniture, mattresses, batteries and anything too heavy for one man. Ring the office and the tractor is arranged for one hundred and fifty rufiyaa a load.

A dhoni registered to this island pays nothing. A visiting dhoni and a cargo boat pay a nightly rate alongside, which is on the board at the harbour office and at the counter.

Dues are paid at the council office, never on the quay. The harbour keeper does not take money, and nobody should be asking you for it there.