An honest list, because a shop that claims everything ends up keeping your phone in a drawer.
A phone shop on an island of five thousand people has a choice. It can claim to do everything, which means your phone sits in a drawer while somebody works out how, or it can say plainly what it does. Here is ours.
Same day at the counter. Screens and batteries for the models we keep parts for, which is a deliberately short list of the phones this island actually carries. Charging ports cleaned out, which fixes more of them than a new port does. Speakers and earpieces, usually full of beach sand rather than broken. Cameras where the camera is a module. Buttons and cases. Setting up a new phone, moving photographs across, and checking they arrived before anything is wiped.
Once a part comes up on the boat. Glass or a cell for a model we do not hold, about a week. You can take the phone home and bring it back, which costs nothing and is what we suggest, or leave it in the numbered drawer by the day if there are small children at home.
Not here, and not ever. Soldered work on the board. Water damage. Data recovery off a phone that will not switch on. All three need a microscope, an ultrasonic bath and somebody whose whole job is that, and the difference between doing it properly and having a go is a board that can never be repaired by anybody afterwards.
That last group goes to Malé in Tuesday's box. It is not a defeat and it is not us passing you on: the reference is ours, the responsibility is ours, we ring you with the figure before anything is done, and we pass the workshop's price to you exactly as they gave it to us.
The part of this list that surprises people most is the charging port. Over half of the phones brought in for one do not need one. A year of pocket lint packs into the socket, the cable stops touching anything, and the phone is perfectly healthy. Ten careful minutes with a wooden pick and a light and it charges again. We hand people the little grey plug of felt afterwards and nobody believes it came out of their own phone.
And the one we will ask you about every time: back it up before you bring it. We keep no copy of anything and neither does the workshop. If you do not know how, come twenty minutes early and somebody will sit with you.