Your order arrives as part of our shipment, and we clear it. You never go to the customs counter and you never queue for anything.
We declare the real value, based on the invoice from the shop, and we pay the duty and pass it on at cost with the receipt attached. Duty depends on what the item is, and for most of what we bring in it works out between nothing and about twenty per cent of the value.
We never understate a value to reduce duty. Customers ask, and the answer is no. Beyond being an offence, a parcel declared at a fifth of its worth is a parcel you cannot claim on if it is lost.
Once cleared, collect it from the shop on Alikilegefaanu Magu, open until ten every night except Friday afternoon, or we will deliver anywhere in Male and Hulhumale for forty rufiyaa. We message you the moment it is ready rather than leaving it sitting.