Everything a member has to do with the club can be done from a phone, which sounds ordinary and is not how most gyms here work.
You can register and pay in about four minutes, book and cancel classes with the spaces shown, see your written programme and your last twelve sessions, freeze a membership while you travel, and get a receipt for every payment automatically.
We built this because the desk was spending most of its time on renewals, and because a member who has to come in during office hours to pause a membership will simply stop paying instead and feel bad about it.
Freezing is free for up to two months a year and needs two days notice. Members who travel for work use it constantly and we would rather they froze than cancelled.
If you prefer to do all of it at the desk, that is perfectly fine and it always will be. Nothing here is only available online.