Ramp two is kept off the booking form until ten every morning, and it is there for the person who came out to a flat tyre and has to be at work.
Ride it in or push it in, and we will do it in the order people arrive. A tube is quick. A tubeless tyre with a nail in it is quick. A tyre that has been ridden flat for a kilometre is a new tyre, and we will show you why on the inside of it rather than just telling you.
It does sometimes mean ramp two sits empty until ten. That is still the right way round, because a workshop with no slack in its morning is a workshop that sends its own customers somewhere else on the day they most need it.
After ten, punctures go on the form like everything else, and they are usually the same afternoon.