The last two hours of a delivery are the ones that spoil it
Cargo crosses an ocean in a fortnight and then dies on a hot quay. We run the short leg: island to island, on a timetable, chilled where it has to be, signed for at the other end.
Four things we do differently to a shared boat
A time, not a day
Our runs leave at a fixed hour. The produce circuit leaves Maamigili at six in the morning whether or not the last customer is ready.
Chilled properly, with the record
Insulated boxes, frozen gel and a logger in the box. You get the temperature graph with the delivery note, not a promise.
Signed for by a person
Every drop is handed over and signed, with a photograph. Nothing is left standing on a quay.
Off the schedule as well
A launch on call for the delivery that cannot wait for Wednesday, priced by the trip before we leave.
Six services, one dispatch desk
Scheduled circuits, chilled and frozen, urgent launches, resort supply, parcels and cross docking at the hub.
Scheduled island circuits
Fixed runs on fixed days at a fixed hour, with a published drop order so you know when your island gets it.
Chilled and frozen delivery
Insulated boxes, frozen gel, and a temperature logger travelling with the load. You get the graph with the note.
Urgent launches, off the schedule
A boat for one delivery when Wednesday is too late. Priced by the trip, before we leave the jetty.
Resort and guesthouse supply runs
A daily or three times weekly run built around your kitchen, not around our boat.
Parcels, documents and ferry handoffs
Small things, properly. Signed for, photographed, and handed to a named person rather than a quay.
Cross docking at the hub
A shed at Maamigili where a Male load is broken down, sorted by island and sent out on the circuits.
A normal week
Three that changed how somebody works
A guesthouse group's daily produce, a pharmacy's chilled medicine, and a fish exporter's frozen collection.
A guesthouse group's produce, six in the morning
Four properties on three islands, one early circuit, and produce that reaches a kitchen before service rather than after it.
A pharmacy chain's chilled medicine run
Cold chain medicines to five branches with a temperature record on every consignment and a delivery window agreed in advance.
Frozen collection for a fish exporter
Product collected from four islands at minus eighteen and delivered to the Male boat without a break in the chain.
What our customers say
Produce used to reach the kitchen in the afternoon having sat on a quay all morning. Now the last drop is done by twenty past seven and we throw away about a third less.
Two consignments broke their range in eight months and both were reported to me on the day. Before this I had no record at all and had to simply trust it.
Five transfers became two and nothing sits overnight outside a freezer. We pay them more than the old arrangement and we are ahead on rejected weight alone.
Times, drops and what fits on a launch
How do your scheduled runs work?
Four circuits, thirty one trips a week, each leaving at a published hour and calling at its islands in a published order.
Because the drop order is fixed, you know roughly what time your island gets the boat. Third on a circuit is about ninety minutes after departure, every time.
Will you wait for my load if I am late?
No, and it is the only rule we are inflexible about.
A run that waits for the last customer is a run nobody can plan around, and the eleven customers who were ready end up paying for the one who was not. We will put you on the next trip and we will tell you at the time.
Can I get something delivered today, off the schedule?
Usually. We keep one launch uncommitted during the day and we quote the trip as one figure, with the fuel and the crew in it, before we leave the jetty.
We will also tell you when it is not worth it. If the item is on tomorrow's six o clock circuit anyway, a launch tonight buys you eleven hours for several hundred rufiyaa.
What happens to my cargo at the other end?
It is handed to a named person and signed for, and we photograph the handover.
We do not leave cargo on a quay, ever, and we will bring it back rather than leave it with somebody who is not on the note. Tell us who is receiving it when you book.
Who we deliver for
Tell us the drops and the hour
Which islands, how often, and what has to stay cold. We will price the run and put you on a circuit.
Book a delivery or ask about a route
The dispatch desk answers from five in the morning. If it is urgent, ring rather than write.
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Where we are
Jetty office, Hithadhoo Harbour Road
Maamigili 20081
Maldives - Call us +960 668 4410
- WhatsApp 9607684410
- Email us dispatch@maanellogistics.mv
- Opening hours Every day, 5am to 8pm Dispatch desk from 5am, because the produce run leaves at six Office closed Friday morning